Jellycat Jack Big Jellycat

Fast Shipping and Professional Packaging

Thanks to our longstanding association with UPS FedEx DHL, and other leading global carriers, we can provide various shipping options. Our warehouse staff will package all goods to our exacting specifications. Before shipping your items will be thoroughly inspected and secured. Every day we ship thousands of packages to customers from all over the world. Our dedication to becoming the biggest online retailer around the globe is evident by this. The warehouses and centers of distribution are situated in Europe and the USA.

Orders that include more than 1 item are assigned processing times according to each item.

We will carefully examine all items before sending. The majority of orders will be delivered within 48 hours. Expected delivery times are between 3 and 7 days.

Returns

The stock is constantly changing and not fully managed by us due to the involvement of many entities, including the factory as well as our warehouse. The levels of stock can change at any moment. Please be aware that it is possible for your order to become unavailable even after you have placed the order.

Our policy lasts for a period of 30 days. If thirty days have passed since you purchased your product, we are unable to provide a refund or exchange.

The item you purchase must be in the original packaging and not be used. The item must be returned in the original packaging.